1. Subject

1.1. The subject of the Pre-Information Form covers the parties' rights and obligations, pursuant to the Turkish Commercial Code, the Code of Obligations, Consumer Protection Law No. 6502, and the provisions of the Distance Contracts Regulation, in relation to the sale and use of the Product (specified in Article 3) that Quantum Orbit Labs sells to the Buyer and whose characteristics and sale price are stated below.

1.2. The Buyer accepts and declares under the provisions of this Agreement that the Buyer is informed of all preliminary information relating to the Product, including the Product's essential characteristics, the seller's open address and contact details, the Product's total price, the method of payment, delivery costs, the delivery and performance period, the handling of complaints, the right of withdrawal and cases in which the right of withdrawal cannot be exercised, and technical protection measures; that the Buyer has approved this preliminary information electronically; and that the Buyer then purchased the Product electronically. The Pre-Information Form and the invoice containing the price of the Product to be sent in the Buyer's name are an integral part of this Agreement.

1.3. This Form is written in 12-point type.

2. Parties

2.1. Seller

Title : Quantum Orbit Labs Sanayi Teknoloji Anonim Şirketi ("Quantum Orbit Labs" or the "Seller")
MERSİS No: 0632147846100001
Address : Maslak Mah. Bilim Sk. Sun Plaza No: 5a İç Kapı No: 46 Sarıyer / İstanbul
Contact : 0 212 909 06 72 ; info@quantumorbitlabs.com
Return address : Sinanpaşa Mah. Beşiktaş Cad. Eti İş Hanı No:29 İç Kapı No:6 Beşiktaş/İstanbul

2.2. Buyer

The person who completes the purchase of the Product on the www.quantumorbitlabs.com website. The first name, last name, phone, email, and delivery address provided in the purchase are deemed to belong to the Buyer.

3. Product Information and Price

3.1. The Product consists of the following parts:

· LONGOS SENSE Device
· Detox & Blue Light Serum
· Anti-Acne Serum
· Soothing Serum
· Moisturizing Serum
· Anti-Aging Serum
· Brightening Serum
· Pore Minimizer Serum
· Midnight Repair Serum

3.2. The Product price is as notified on the user interfaces before the purchase stage. The invoice relating to the Product will be sent to the email address provided by the Buyer.

3.3. All information and price details presented to the Buyer on the interfaces on the www.quantumorbitlabs.com website before the purchase of the Product form an integral annex to this Form.

3.4. The User Manual relating to the Product can be accessed from the www.quantumorbitlabs.com website and via the QR code in the Product package.

3.5. Detailed conditions of use relating to the Product can be found in the Distance Sales Agreement. In addition, if you have further questions, please contact Quantum Orbit Labs at the contact addresses stated above.

4. Use of the Longos Sense Device

4.1. The LONGOS SENSE device included in the Product operates with the Quantum Orbit Labs mobile application. By accepting this Agreement, the Buyer also accepts the Quantum Orbit Labs Terms of Use.

4.2. Quantum Orbit Labs mobile application membership is assigned to the Buyer free of charge for 1 (one) year from the date of purchase of the Product. If the Buyer does not cancel Quantum Orbit Labs membership at the end of 1 (one) year, membership is renewed automatically.

4.3. As of the date of this Agreement, the Quantum Orbit Labs application requires at least version 15.5 on the iOS operating system and version 8.0 on the Android operating system. Developments in the application will, by their nature, require newer versions in the future.

4.4. The LONGOS SENSE device provides personalized skin care. The Buyer therefore accepts that only the person who first creates an account in the Quantum Orbit Labs mobile application may use the application and that the account cannot be transferred to another user.

4.5. Use of the LONGOS SENSE device included in the Product requires download of the Quantum Orbit Labs mobile application and internet access. Quantum Orbit Labs cannot in any way be held responsible for provision, quality, or security of the internet connection needed to use the Product; for hardware or operating system faults that may be directly or indirectly related; for communication network design and connection errors; for voltage fluctuation and power outages; for virus infection and similar environmental factors; or for loss of information and software arising from Buyer errors.

5. Right of Withdrawal

5.1. The right of withdrawal cannot be exercised for a Product that has been opened after delivery, because return is not appropriate for health and hygiene reasons. If the Product has not been opened in any way, the Buyer may exercise the right of withdrawal within 14 days of taking delivery of the Product.

5.2. Opening the Product's first box is deemed to mean that the Product's box has been opened, and if the Product's first box is opened the right of withdrawal cannot be exercised. A separate return request cannot be made for parts inside the Product. The serums and the device sold as part of the Product constitute a whole.

5.3. For a return request relating to a Product that meets the conditions above: send the Product, together with the return request form on the www.quantumorbitlabs.com website, to the return address specified in this Agreement. If the return request is approved by Quantum Orbit Labs, the refund will be made by the payment method used for the purchase. Quantum Orbit Labs has no liability for delays arising from your bank or an intermediary payment provider.

6. Delivery

6.1. The Product will be sent to the address specified by the Buyer for delivery at the time of purchase. Packages believed to be damaged at delivery must be opened and checked in the presence of the courier. If any damage is found on the Product, a report must be drawn up together with the courier company and the product must not be accepted. If the product is accepted without a report, the Buyer is deemed to have accepted that the courier company fully performed its delivery obligation.

6.2. The estimated delivery period is the period anticipated by the courier company used and is in any event 30 days. Quantum Orbit Labs has no liability for delays in delivery by the courier company.

6.3. If the Buyer is not present at the specified address at the time of delivery of the Product, or if persons at the address do not accept delivery of the Product, Quantum Orbit Labs is deemed to have performed its delivery obligation. If no person is present at the delivery address to take delivery of the Product, it is the Buyer's strict responsibility to follow the shipment process and to establish the necessary communication with the courier company. If the Product is returned because it was not collected, the return cost incurred by Quantum Orbit Labs is charged to the Buyer.

6.4. If the ordered Product is not in stock, the Buyer is informed by email and notified of the date on which the Product will re-enter stock.